Product Specifications & Details
Jewellery Care
1. Storage Tips
Keep silver in a cool, dry place, use ziplock pouches or anti-tarnish cloths. Store pieces separately.
2. Does It Tarnish?
Yes, silver can tarnish. Wearing it often and storing it properly slows this down.
3. Cleaning Method
Use a soft polishing cloth. For deep cleaning, use mild soap and water. Dry completely.
4. What to Avoid
Avoid water, sweat, perfumes, lotions, and chemicals to keep it shiny.
5. Home Remedies
Use a baking soda paste or soak in vinegar + baking soda. Rinse and dry gently.
Silver Authenticity & Protective Coating
Some of our jewellery pieces are coated with a protective anti-tarnish layer to maintain their shine and prevent the silver from turning black over time.
Because of this protective layer, a slight magnetic reaction may sometimes occur. This is normal and does not mean the product is not real silver.
Important to Know
- The base metal of the jewellery is authentic silver.
- The protective coating is applied only to improve durability and shine.
- In rare cases, this coating may cause the jewellery to respond slightly to a magnet.
How to Verify the Silver
If you wish to verify the purity:
- The protective surface layer may need to be rubbed or removed from a small area.
- After the surface layer is cleared, the jewellery can be tested using a karatmeter or by any local jeweller.
Once the coating layer is removed from that small spot, the actual silver beneath can be tested accurately.
Customer Support
For any queries or support related to your order, our Customer Assistance Team is here to help. Whether you need help with product details, delivery updates, or post-purchase support, feel free to reach out. You can contact us via WhatsApp at +91 91672 52916 or email us at support@swarajyasilvers.com
We’re committed to providing you with a smooth and satisfying shopping experience.
Return & Exchange
Since silver is a precious metal, Swarajya Silvers does not accept general returns or exchanges. However, if you receive a damaged, defective, or incorrect item, you must contact our Customer Support on the day of delivery with a clear unboxing video as proof. Please note, customized or personalized jewellery is strictly non-returnable and non-refundable. Cancellations are only accepted immediately after placing the order once shipped, they cannot be processed. Refunds, if approved after verification, are issued within 6–8 business days. We do not offer exchanges or buybacks on used silver jewellery.
